Friday, August 22, 2025

8:23:31 PM

Aug 22

8:23 PM

About Me

Pixel-level precision meets macro-level vision.

📍Phoenix

7 yr experience

Product Designer

Full-stack

I'm a multidisciplinary designer that specializes in translating complexity into clear, compelling, scalable solutions. At Wayfair, I led global initiatives to help 20M+ customers and agents resolve post-purchase issues with ease and confidence.

Responsive Web

Web Apps

Internal Tools

Virtual Assistants

Enterprise

Consumer

E-comm

Known for a process that creates elegant, effective experiences for real people and drives business impact.

UX Strategy

Research

Visual Design

Systems Thinking

Human-centered

In my downtime…
Currently…
  • App

    Fable

    Fable app's company logo
  • Podcast

    Hyperfixed

    Hyperfixed Podcast's cover image
  • Reading

    Nighstrider

    Book cover of Knight and the Moth by Rachel Gillig
  • Reading

    The Knight and the Moth

    Book cover of Knight and the Moth by Rachel Gillig
  • Watching

    Dandadan

    Apple TV's Severance show poster
  • Watching

    Abbott Elementary

    Abott Elementary TV show poster
  • Watching

    It's Always Sunny in Philadelphia

    Hulu's The Handmaid's Tale show poster
Experience

Wayfair | 2018 - 2024

Lead Product Designer, Post-Purchase

W.B. Mason | 2017 - 2018

UX Designer, Client Experience

Education

General Assembly | 2017

Certificate, UX Design

Design Lab | 2016

Certificate, Design 101

MassArt | 2012

BFA, Creative Fashion Design

Design Ethos

Make things

User-centered design isn't just a methodology — it's a responsibility to create experiences that can enhance people’s lives and makes technology feel a little more human. My philosophy that places humanity at the center of every decision and upholds the values of ethics and honesty.

Let's Work Together

Open to new opportunities where design, purpose, and delight intersect—especially with teams that value impact, collaboration, and craft.

I’m drawn to roles that blend creative problem-solving with meaningful, human-centered work. As a designer, the last thing I want is to feel boxed in—that’s why I’m drawn to opportunities where I can work on exciting and impactful products.

Sound like a match? Let’s chat!

My Dream Team
Get to Know Me
  • X-Country move

    In 2024 I moved from Boston to Phoenix with my husband and two cats. It was our first cross-country roadtrip experience. 🚗

    Photo of Chanel in the car with her two cats
  • Career break

    In Feb '24 I took a career break to prioritize health, reflect on my career, and embrace new beginnings.

    Photo of Chanel holding her Wayfair badge in front of the company's office on her last day
  • Mood reader

    Fantasy, romantasy, dystopian sci-fi, gothic, suspense, and a bit of horror.

    Two stacks of some of Chanel's books, an array of fantasy, horror, and sci-fi
  • Crafting

    My new crafting hobby: making beaded book charms.

    Some beaded bookmarks that Chanel made with fantasy-inspired charms at the end, such as a sword and dragons
  • Collectibles

    Pop Mart has a chokehold on me (and my wallet).

    Two Pop Mart Labubu blind boxes from the Exciting Macaron collection
  • ACNH

    Tom Nook has all my bells.

    Chanel posing with a Toom Nook cutout at an Animal Crossing New Horizons Sea Life Aquarium event
  • Hiking

    Admittedly very novice (aka horrible) at hiking, but there's just so much beauty out in AZ to explore!

    Photo of Chanel hiking in Flagstaff, Arizona
  • C.R.E.A.M.

    Cats Rule Everything Around Me

    Chanel's two cats, Oliver and Mochi, sitting in her home office